Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Chat24 Online (the "Service") provided by Chat24 Online. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information when registering and to keep it current. You must be authorized to act on behalf of any company or operator you represent when creating a tenant workspace.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable iGaming regulations.
• Upload or transmit content that is illegal, harmful, infringing, or violates the rights of others.
• Attempt to access data belonging to other tenants or interfere with the Service's security or operation.
• Reverse engineer, decompile, or scrape the Service, except as permitted by law.
• Resell or sublicense access to the Service without our written consent.

4. Your Content

You retain ownership of the content and data you submit to the Service, including support tickets, knowledge base articles, and configuration. You grant us a limited license to process that content as needed to provide the Service to you. You are responsible for ensuring you have the right to process any end-user (player) data you submit through the platform.

5. Fees & Billing

Paid plans are billed on a recurring basis according to the plan you select. Fees are non-refundable except where required by law. We may change our fees with reasonable advance notice. Unpaid accounts may be suspended or terminated.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. We are not liable for downtime, data loss, or interruptions caused by factors beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law, Chat24 Online is provided "as is" without warranties of any kind, and our liability is limited to the amount you paid in the preceding twelve months. We are not liable for indirect, incidental, or consequential damages.

8. Termination

You may cancel your account at any time. We may suspend or terminate your access if you breach these Terms or if your account remains inactive. Upon termination, your right to use the Service ends, and we may delete your data after a reasonable retention period.

9. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Reach us through our Contact page.